It is the consignee's decision whether or not to add insurance to cover a package during transit to insure protection. All Things Her is not responsible for delivery delays or damaged goods due to inclement weather, mishandling by carrier, or undeliverable addresses. We are not liable for lost or damaged packages once they are out of our custody. After orders depart from our store and received by the postal services, tracking information is provided via email only. Orders are shipped via USPS First-Class or USPS Priority Service. United States Postal Service (USPS) is our preferred shipping carrier within the US. All Things Her products are all natural hand made with precision and love from start to finish. We are closed for all major holidays and do not process orders on those days. Any order placed after 6pm CST Monday - Thursday will start processing the following business day (Monday). ANY order placed after 6pm CST Friday or on Saturday and Sunday will not start processing until Monday, even if you have same day processing. Orders are accepted 24 hrs a day, but business hours are Monday - Friday 11am- 3pm CST.
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